Jacob is a seasoned professional with extensive experience in telephone fundraising, having been involved in the field since 2004. His work spans multiple countries and both internal and external centers.

Jacob's expertise is rooted in his hands-on experience in running three telephone fundraising agencies. He understands the power of emotions and the 'big why' in inspiring donors. Jacob has explored the potential of telephone fundraising beyond its traditional scope, focusing on multichannel strategies and lifetime value as core guiding principles. This approach has improved fundraising outcomes for both donors and organizations.

He is the founder of Impact Talks, demonstrating his personal mission to elevate telemarketing as a premier fundraising channel.